If you live in Europe, Ladbrokes probably needs no introduction. They’re a fixture on UK high streets, a household name with over 2,000 betting shops in the UK, Ireland, Belgium and Spain. If you used to bet in real world bookmakers, it’s likely you’ve lost money there in the past!
Ladbrokes Review The latest edition of the Ladbrokes app is packed full of features, such as Texas Hold'em cash tables, Multi-Tabling, fast fold poker tables, mobile bonuses and the ability to be able to chat with other players. The Ladbrokes poker mobile apps are available for iOS and Android devices. They boast all the same great promotions, including the poker welcome bonus, $2.5 million guaranteed every day in the site’s exclusive MTTs and the loyalty scheme.
Our Rating: (1.4 / 5)
But that’s old news. These days, most people choose online or mobile betting. That gives us all a choice and means we don’t have to put up with poor service or stingy odds any more. Which brings me nicely on to this Ladbrokes app review.
As you can tell from the rating, I wouldn’t recommend Ladbrokes to anybody. Just in case you came to this page because you were thinking of joining them, I want to help you dodge that particular bullet. So I’ll start by showing you some top rated betting apps that you can download instead.
Alternatives To Ladbrokes
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Overview & Key Features
In the past, Ladbrokes have generally relied on their size and brand name to get customers. There’s also the fact that for many punters there really wasn’t much choice, as Ladbrokes was either their closest bookmaker or the only one in town.Now that we have mobile betting, we get a choice of hundreds of different online bookies, all with betting apps and all competing for our business. We don’t have to settle for a third rate service any more. Now we get to choose where to bet based on who’s offering us the best features, best odds and best bonuses and promotions.
Ladbrokes does none of this. They don’t seem to have evolved or moved with the times at all. Yes they have a mobile product, but all the Ladbrokes app does is bring the same old crappy service and low, low odds direct to your mobile device.
I’ve installed the app on our test devices in order to compile this Ladbrokes review, and I’ve done my best to write an unbiased review and started with an open mind. But it’s been deleted now and this is one I definitely won’t be installing on my own phone any time soon.
Ladbrokes Free Bet
If you’re dead set on joining Ladbrokes, then they do offer a new customer bonus when you join. At the time of writing, this is Bet £5 Get £20 (4 x £5 free bets). This is subject to change though.
I’m not recommending this because I advise anyone not to bet at Ladbrokes, so I am not going to include a link to the bonus here.
Terms and Conditions do apply to the offer, so if you do open an account then make sure you read them carefully and watch out for things like minimum odds, wagering requirements and a time limit on using the free bets.
Ladbrokes App Design / Usability
I’d have expected a company with the resources and deep pockets of Ladbrokes to have developed a fast, slick and cutting edge app. Unfortunately, somewhat typically of their attitude, they haven’t bothered.
The latest versions are buggy and very, very slow – particularly the Ladbrokes Android app. It runs so slowly that it can take several minutes just to load up a betting market and odds. That’s just ridiculous and simply should not happen in 2021 when there are so many good Android apps that run like lightning.
This wasn’t a live betting market, so there was no reason or excuse for how slow it ran. We tried it several times on different markets over a period of a few days, and every time the performance was awful.
Needless to say, if it takes this long to even load the odds, you’ll really struggle to actually place a bet. And if you wanted to try cash out or to watch their (limited) live streaming, you can forget about doing that via the app. There are many better places to watch live sport than Ladbrokes.
This may well be fixed in later versions and I’ll keep an eye on it and update this review if anything changes. But right now, the March 2021 version of the Ladbrokes app is terrible.
if you really wanted to bet with Ladbrokes, you could of course try their responsive mobile website instead. Except that it isn’t really responsive. Much of the site hangs off the edge of the small screen, meaning you have to keep scrolling left and right to see anything. It’s incredibly annoying.
It’s really up to you whether you want to bother with this or not.
Choice of Markets
Because the app performs so badly, I had to use the desktop website to review the choice of markets. Trying to navigate my way round them all on the Ladbrokes app would have taken hours if not days.
As you’d expect, Ladbrokes do have quite a wide variety of betting markets, covering all major sports including the big football & horse racing events, and several minor ones as well. There can be no criticisms in this area. There’s plenty of choice of what to bet on.
What you can criticise, as I’ve mentioned before, are the odds. Ladbrokes have always had a reputation for being very stingy with their odds, and this has spilled over into their online and mobile platforms. Overall, they just always seem to offer lower odds than their competitors on average.
That means if you decide to bet with them, there will end up being more money in their pockets, and less in yours.
Banking – Deposit/Withdrawal Options
Ladbrokes accept Debit Card, Bank Transfer, Neteller, Skrill, PayPal and WorldPay for both deposits and withdrawals. You can make withdrawals via the Ladbrokes app or their website.
They don’t charge fees, and the withdrawal times range between 3 hours for e-wallet payments, to 1-2 “banking days” (i.e. Monday to Friday) for card and bank withdrawals.
All of this is fair enough, so I don’t have any complaints about the banking.
Customer Service/Support
I didn’t like the help section on the Ladbrokes app at all. It’s very poorly designed, with no “back” button, so if you end up on a page which doesn’t answer your question, you have to go all the way back to the start and search for your question again.
On their mobile site, the browser back button just closes the help section altogether and returns you to the main screen.
If you try to use their live chat instead, the customer experience is just as bad. It looks like they don’t want you to contact them, as the site takes every possible step to try to divert you back to those hard to navigate help pages instead of connecting you to someone.
I wanted to test the quality of their customer support agents though, so I persevered and eventually got through to someone. As usual, I posed as a new user and asked a couple of basic questions. Their response? I was directed back to a page in their help section, which didn’t answer the question I asked.
It was a very poor, frustrating experience and I’d hate to have to rely on their support for real if I had a genuine issue.
Safety and Security
Ladbrokes hold a license (Ref 54743) from the UKGC (UK Gambling Commission) which covers punters in the United Kingdom. There are no sanctions recorded against the license at the time of writing.
They have a separate license from the Government of Gibraltar which allows them to offer online betting services to players from the EU and the rest of the world.
Their website has a valid SSL certificate and it seems they have taken standard precautions to ensure the security of any transactions on their site. Therefore I don’t have any particular concerns about Ladbrokes from a security perspective.
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Ladbrokes Casino
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Mobile betting has never been easier, especially if you use the Ladbrokes app. Let’s review it and what the bookmaker has to offer customers.
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Downloading the Ladbrokes App – Process for iOS and Android
If you have an iPhone or iPad then, you can download any of the available Ladbrokes application from the iTunes App Store for free, which makes the process straightforward, but if you have an Android device, you need to follow these steps:
- Open the Ladbrokes mobile site and click on the banner to download the mobile app.
- Accept the prompt requesting permission to download apps from “unknown sources.”
- Open the file to begin the installation of the Ladbrokes app.
Contents
Creating an Account at Ladbrokes via the Mobile App
After you download the app, the next step would be to create an account, and you can do it by following these steps:
- Open the Ladbrokes mobile app you downloaded.
- Click on the button to start the registration process.
- Enter your details in the empty fields.
- Check the box stating you accept the T&Cs of the site and you are eighteen or older.
- Click on the final button to complete the process and verify your e-mail address.
Before you get access to the full website, you will need to validate your account via the Know Your Customer platform.
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Ladbrokes Features and Betting Options Review
Which Sports Can Customers Wager on and Which are the Main Betting Markets?
Ladbrokes offers plenty of sports and markets to choose from, including the most famous sport in the world – Football. They offer plenty of betting markets, and the prevalent ones are:
Ladbrokes Coral
- Match betting
- Correct score
- Both teams to score
- Goalscorer markets
- Scorecast
- Draw no bet
- Over/under goals
- Double chance
Besides the prevalent markets, there are also “#GetAPrice” markets available, which were requested by customers. Other sports also have a decent number of markets available, but there aren’t as many as the football markets.
Placing Your First Sports Bet on the Ladbrokes App
Once you log in to your Ladbrokes account from the mobile app, you can follow enjoy the sign up offer and this process to place your first wager:
- Browse the available sports and choose what to bet on.
- Pick an event/competition you want to bet on and choose a specific match.
- Let’s say you chose to bet on the Premier League match between Tottenham and Liverpool. After you click on it, pick a market you would want to bet on. You can also choose multiple markets and combine them with the “bet builder” feature.
- Click on the odds to transfer them to the bet slip.
- Enter a stake amount and click on the green “Place Bet” button below the bet slip.
What are the Available Deposit Options at Ladbrokes?
Depositing to your Ladbrokes account happens via the following methods:
- Apple Pay
- Fast Bank Transfer
- Instant Banking
- Debit cards
- Paysafecard
- PayPal
- Trustly
Keep in mind that Ladbrokes doesn’t charge for deposits or withdrawals, and to get the welcome offer, you can deposit via specific methods.
Best Betting Features of the Ladbrokes Application
Live Streaming
Streaming sports is a famous feature nowadays, and bookmakers stream certain events in football and other sports they offer on the Sportsbook. Ladbrokes has one of the best live streaming features which is available on both the online platform and mobile application.
Bet Builder
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Bet Builder is a feature specifically available for Football matches. You can’t use it on any other sport, and it allows you to add selections from the same football match into one bet. The odds are automatically calculated by Ladbrokes, so you don’t have to worry about that.
Cash-Out
Cash-out lets you back out of a bet before the match is finished. For example, if you bet that Liverpool would win the match, but after the first half, the odds aren’t in your favor, you can cash-out to prevent any of the total losses of Liverpool loses.
Experience on the Ladbrokes App Mobile Platform
The Ladbrokes mobile platform has a unique design, and its signature colors are red, white, and gray. Even if you haven’t placed a bet before and Ladbrokes is your first online bookmaker, you won’t have trouble navigating to the markets and competitions you wish to look at. The application is adaptable to fit all screen sizes, and the interface is straightforward.
What Other Mobile Applications Does Ladbrokes Provide?
Ladbrokes Casino & Games
Casino & Games application gives you access to hundreds of games, which are available on Ladbrokes. Some of the most popular features accessible on the mobile app are quick payouts, faster gameplay, high-quality graphics, and customer support.
Ladbrokes Live Casino
The live casino mobile app gives you access to the available live dealer tables, and you can put them in Fullscreen mode too. The application is free, but it only gives you access to the live casino section. If you play on different Ladbrokes sections, switching between the apps would be annoying.
Ladbrokes Exchange
Ladbrokes Exchange is the newest mobile app released by the company, and it features a wide array of sports to bet on, information on price trends in real-time, 2% commission on all winnings, cash-out, and many more.
Ladbrokes Poker – Real Money
The Ladbrokes Poker application is the one with the lowest customer rating, but if you only play on the Poker platform, it’s a nice way to spend your time outside instead of in front of a computer. The app’s interface isn’t very well-thought-out, and if they tweak it a little bit, customers would be happier with the app.
Final Conclusion Regarding the Ladbrokes Mobile App
Ladbrokes’ mobile app is user-friendly and easy-to-use. You will have access to all the features available on the betting platform, including the streaming feature. The array of sports and markets you can bet on is huge, and they offer plenty of opportunities for Football and Horse Racing fans. The bookmaker also provides many payment options and has high-quality customer support. Not all of their apps are this great, but most of them have a rating of over 4.5 on the iOS App Store.